Returns & Exchanges

At Deyga Organics, we strive to ensure every customer is satisfied with their natural beauty journey; however, due to the handcrafted nature of our products, we offer returns only for damaged or incorrect items. Please notify us within 24 hours of delivery to initiate a claim for a replacement or refund.

Return Process

• 1.
  Report Issue

  Email our support team at [email protected] within 24 hours of delivery, including your order ID and clear photos of the damaged or incorrect product.

• 2.
  Quality Inspection

  Our quality control team will review your request and photos to verify the claim against our safety and hygiene standards.

• 3.
  Reverse Pickup

  Once approved, we will arrange a reverse pickup from your address at no additional cost; please ensure the product is in its original packaging.

• 4.
  Resolution

  After receiving the returned item, we will process your replacement or issue a refund to your original payment method within 7-10 business days.